[Solved] The connection to Microsoft exchange is unavailable. Outlook must be online or connected to complete this action.
Problem :
When a user tries to set up email for his or her in Microsoft Outlook 2013, the user receives the following error message:
“The action cannot be completed. The connection to Microsoft exchange is unavailable. Outlook must be online or connected to complete this action.”.
Cause :
Incorrectly configured email profile.
Solution :
Remove email account and reconfigure.
Steps by step solution to ” The connection to Microsoft exchange is unavailable. Outlook must be online or connected to complete this action.”
Step-1 : Open mail settings
- Go to the Control Panel.
- Search For “Mail“
- Open Mail Setting
Step-2 : Click on Email Accounts
Step-3 : Here you can Add New or Repair Previous Email Profile.
Remember you can delete only if you create another profile as default.
