If you are contemplating closing your Upstox account, we understand that it’s not a decision taken lightly. Whether you’re using the updated or older version of the app, I’m here to guide you through the process with clarity and ease.
The process is similar on both mobile app and desktop versions. Just, you will experience screen sized version. Account closing options will be at the same navigated locations as explained in the below steps.
So, lets see them.
how to close upstox account
Step 1: Login to Your Upstox Account
Before bidding farewell, ensure you’ve logged into the Upstox app using your 6-digit PIN or Biometrics.
Step 2: Navigate to ‘Account’
Once logged in, click on the ‘Account’ option at the bottom of your screen.
Step 3: Access ‘My Account’
Continue by clicking on ‘My Account’ from the options provided.
Step 4: Select ‘Profile’
In the ‘My Account’ section, locate and click on ‘Profile.’
Step 5: Opt for ‘Account Closure’
Under ‘Profile,’ choose ‘Account Closure.’ This will redirect you to the closure page.
Step 6: Confirm Zero Holdings
Make sure there are no holdings in your Upstox account before proceeding.
Step 7: Verification
A 6-digit code will be sent to your registered email ID and mobile number.
Step 8: Await Confirmation
Your account closure request is under review. The process typically takes 7 to 8 working days, and you will be notified via email.
Important Notes While Closing Upstox Account
- Any remaining funds will be credited to your primary linked bank account.
- Download all reports related to your Demat account in advance.
- If you have holdings, sell them before initiating the closure. Details are provided in the account closure link you’ll receive.
- Clear any pending dues or debit balances before requesting closure. Instructions are available in the closure link.
- Redeem any mutual fund holdings before proceeding with closure. The link provides steps for this.
- Clear or square off any open trade positions before initiating account closure. Relevant steps are in the provided link.
Closing your Upstox account is a thoughtful process, and we’re here to assist you every step of the way. If you have any questions or need further guidance, our customer care is ready to help.
Feel free to respond with any queries or share your experience. We’re here for you!